Everything about web cookies, why we use them and what they’re for.

[vc_icon icon_fontawesome="fa fa-shopping-basket" color="black" align="center" link="url:%2Fcustomer-services%2Ffaqs%2Fdelivery-faqs%2F||"] [vc_btn title="Read More" style="outline" shape="square" color="black" align="center" i_align="right" i_icon_fontawesome="fa fa-arrow-right" link="url:https%3A%2F%2Fgarthenor.com%2Fcustomer-services%2Ffaqs%2Forders-faqs%2F||" button_block="true" add_icon="true"]

How to order, and what to do if you have a problem.

[vc_icon icon_fontawesome="fa fa-truck" color="black" align="center" link="url:https%3A%2F%2Fgarthenor.com%2Fcustomer-services%2Ffaqs%2Fdelivery-faqs%2F||"] [vc_btn title="Read More" style="outline" shape="square" color="black" align="center" i_align="right" i_icon_fontawesome="fa fa-arrow-right" link="url:https%3A%2F%2Fgarthenor.com%2Fcustomer-services%2Ffaqs%2Fdelivery-faqs%2F||" button_block="true" add_icon="true"]

Delivery times, prices and services, including despatch times and international delivery.

[vc_icon icon_fontawesome="fa fa-leaf" color="black" align="center" link="url:https%3A%2F%2Fgarthenor.com%2Fcustomer-services%2Ffaqs%2Forganic-ethical-and-environmental-impact-faqs%2F||"] [vc_btn title="Read More" style="outline" shape="square" color="black" align="center" i_align="right" i_icon_fontawesome="fa fa-arrow-right" link="url:https%3A%2F%2Fgarthenor.com%2Fcustomer-services%2Ffaqs%2Forganic-ethical-and-environmental-impact-faqs%2F||" button_block="true" add_icon="true"]

Leaving the world in a better way is important to us. Discover some ways we help to make this possible.

[vc_icon icon_fontawesome="fa fa-lock" color="black" align="center" link="url:https%3A%2F%2Fgarthenor.com%2Fcustomer-services%2Ffaqs%2Fpayment-security-faqs%2F||"] [vc_btn title="Read More" style="outline" shape="square" color="black" align="center" i_align="right" i_icon_fontawesome="fa fa-arrow-right" link="url:https%3A%2F%2Fgarthenor.com%2Fcustomer-services%2Ffaqs%2Fpayment-security-faqs%2F||" button_block="true" add_icon="true"]

Your security matters online, and here’s what we do to help you.

[vc_icon icon_fontawesome="fa fa-gift" color="black" align="center" link="url:https%3A%2F%2Fgarthenor.com%2Fcustomer-services%2Ffaqs%2Freturns-exchanges-faqs%2F||"] [vc_btn title="Read More" style="outline" shape="square" color="black" align="center" i_align="right" i_icon_fontawesome="fa fa-arrow-right" link="url:https%3A%2F%2Fgarthenor.com%2Fcustomer-services%2Ffaqs%2Freturns-exchanges-faqs%2F||" button_block="true" add_icon="true"]

We think you’ll love your order, but if there’s anything that isn’t up to our standards, or you’d like to change anything, here’s how to do that.

[vc_icon type="entypo" icon_entypo="entypo-icon entypo-icon-tag" color="black" align="center" link="url:https%3A%2F%2Fgarthenor.com%2Fcustomer-services%2Ffaqs%2Fabout-the-wool-faqs%2F||"] [vc_btn title="Read More" style="outline" shape="square" color="black" align="center" i_align="right" i_icon_fontawesome="fa fa-arrow-right" link="url:https%3A%2F%2Fgarthenor.com%2Fcustomer-services%2Ffaqs%2Fabout-the-wool-faqs%2F||" button_block="true" add_icon="true"]

Got any questions about our wool? We’ve tried to answer them here.