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Delivery

We ship everything from our warehouse in Mid Wales directly to you, wherever you are in the world.

United Kingdom

Up to £49 Over £49

£3.99

Free

2 day delivery

Europe

Up to £99 Over £99

£6.99

Free

3-5 day tracked delivery

Worldwide

Up to £99 Over £99

£8.99

Free

5-7 day tracked delivery


How much will my shipping cost?

Delivery cost depends on where you are, and how much you're ordering.

For UK parcels, we have a flat rate fee of £3.99, and free shipping for any orders over £49.

EU deliveries will cost £6.99 (roughly €8), and free for any orders over £99 (roughly €115)

Deliveries to the rest of the world will cost £8.99 (roughly US$12), and free for any orders over £99 (roughly US$130)

If you're only ordering shade cards, shipping is free, anywhere in the world.

How quickly can I get my delivery?

UK shipping takes around 2 days.

EU shipping takes around 3-5 days.

Worldwide shipping takes 5-7 days.

If we received your order before midday (Monday-Friday), we'll ship it out the same day, otherwise it'll probably be the next working day.

Who do you use for your shipping?

All our online deliveries are posted out using Royal Mail.

If you're overseas, this means it will be passed to your local postal service for delivery.

Will I have to pay customs fees?

If your order is overseas, you may need to pay customs or import duties once it reaches you. These charges are out of our control and we have no way of predicting what they may be. For further advice, we'd recommend contacting your local customs office.

I've got a question about delivery - can you help?

Of course! Just send us a message using the form below, and we'll get back to you as soon as we can.

Thank you! We'll get back to you within a day.
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